Analytics &
Business Intelligence (BI)

Data visualization is the key objective of Business Intelligence (BI) and Advanced Analytics solutions. The BI and Advanced Analytics technologies today are able to provide data visualization that goes beyond the provision of reports and dashboards. This is possible because these technologies come with tools that use sophisticated modeling techniques to predict future events or discover patterns which cannot be detected otherwise. With such tools businesses/organizations today are not only able to focus on business intelligence which helps to measure their past performance and guide business planning but they are also able to go beyond that and analyze their data to answer questions including “Why is this happening?”, “What if these trends continue?”, “What will happen next?”, (prediction), “What is the best that can happen?” (Optimization). This ability helps uncover deep insights that yield measurable business impact and which (insights) the organization may not have imagined before.

Many organizations around the world are using these capabilities to mine deep insights from structured data resident in the databases of their internal business and operational systems as well as unstructured data (big data) from their social network accounts such as Twitter, Facebook and others. This way many have transformed their businesses and gained competitive advantage over their peers.

However, while many organizations in East Africa already use and operationalize some form of business intelligence applications within their business processes to leverage their data assets, the true potential of data is still untouched in many organizations. Advanced analytics, particularly predictive analytics, can help reveal the future and optimize operations.

In a nutshell, data has zero value sitting in a database unused. Fully integrating data visualization capabilities into a broadened BI strategy can create opportunities to improve the organization’s bottom line. It is time to consider new possibilities.

Symphony can help you in your efforts to establish data visualization and analytics platform in your organization in order to discover new possibilities to transform your business.

Symphony is a Gold IBM Partner and has been an IBM Partner for various IBM technologies for more than 20 years. Symphony also has skills and expertise in implementing BI and Advanced Analytics technologies from IBM including IBM Cognos (BI Analytics), IBM SPSS (Predictive Analytics) and IBM Data Warehouse development tools including DB2, IBM DataStage and QualityStage which comprise the tools for data Extraction Transformation and Loading (ETL).


Cloud Solutions


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All of IBM’s technology offerings are available on premise or through the cloud Choosing IBM Cloud gives you a competitive advantage

It’s your data, your insight, your cloud. We protect it. You control it. Own your unique insights on a cloud built for business. Use artificial intelligence (AI) on IBM Cloud, built with some of the world’s largest usable data sets.

Using the IBM Cloud, you can easily apply data and technology to seize opportunities and solve complex problems. Our powerful platform and full portfolio of leading-edge services position you to build data-driven, agile solutions that can set you apart from the competition.

For more information, click here.

Security Solutions


Symphony has been an IBM Premier Business Partner in East Africa for over 20 years. Symphony can help you determine your requirements and find the best solution to meet your needs. Available solutions include:

IBM Security QRadar
IBM Security QRadar® consolidates log source event data from thousands of device endpoints and applications distributed throughout a network. It performs immediate normalization and correlation activities on raw data to distinguish real threats from false positives.

IBM Security Access Manager
Deploy a simplified access management solution for your enterprise to defend against threat vulnerabilities, adopt web, mobile and cloud technologies more securely with multi-factor authentication, and protect critical assets from unauthorized use.

IBM BigFix
IBM BigFix® helps you find, fix and secure all endpoints on and off the corporate network. Gain real-time visibility and control to produce accurate audit reports, mitigate security threats and reduce operational costs.

IBM X-Force Incident Response Services
With X-Force Incident Response Services, IBM experts proactively hunt and respond to threats, and apply the latest threat intelligence before breaches occur. Manage critical security incidents, eradicate threats and minimize business disruptions.

All of IBM’s technology offerings are available on premise or through the cloud. Symphony can help you determine your requirements and find the best solution to meet your needs.
To learn more about IBM security, click here.

ECM & BPM

Enterprise Content Management and Business Process Management Solutions

Symphony brings you Best of Breed Business Process Management (BPM) and Enterprise Content Management (ECM) solutions from our partners. Our solutions are highly scalable and platform independent. This enables wide a variety of industries to streamline their business processes using open technologies and having compliance with global standards. Seamless integration abilities, allow introduction into almost any existing IT infrastructure.

Connect people, processes and information, instantly Crucial business processes like opening a new account, filing a claim, admitting a patient, enrolling a student or registering for benefits should be fast, accurate and frictionless. Executing them seamlessly is how your organization gains a lasting competitive advantage.

Some of the benefits of BPM include accelerated revenue growth, enhanced customer engagement and continuous process improvement. For example;

When your staff have all of the information—from any source, in any format—at their fingertips, they’re better able to serve your customers and run your business.